These Terms & Conditions govern the services provided by The SENCO. By booking a consultation or engaging in services, you agree to the following terms.
The SENCO provides specialist Special Educational Needs (SEN) consultancy services to families.
All services are advisory in nature and are based on professional expertise and the information shared at the time of consultation. Services do not replace formal assessments, diagnoses, or decisions made by schools, local authorities, or other professionals.
Guidance and recommendations are provided with care, professionalism, and expertise. However, all advice is intended as guidance only and may vary in effectiveness depending on individual circumstances.
All consultations and services must be booked in advance.
Payment is required at the time of booking unless otherwise agreed. Bookings are confirmed once payment has been received.
Appointments are reserved exclusively for each client.
If you need to cancel or reschedule, a minimum of 24 hours’ notice is required.
This policy ensures that appointment times can be offered to other families.
In exceptional circumstances, discretion may be applied.
Consultations are delivered either online or in person, as agreed at the time of booking.
It is the responsibility of the client to ensure availability at the scheduled time. Late arrival may result in a shortened session.
All information shared during consultations is treated as confidential and handled with care.
Information will not be shared with third parties without consent, unless required by law or where there is a safeguarding concern.
Clients are responsible for providing accurate and relevant information to support the consultation process.
Recommendations provided by The SENCO are intended as guidance only.
The implementation of any advice, strategies, or recommendations is the responsibility of the client and/or the child’s educational setting. The SENCO is not responsible for the outcomes of any actions taken following a consultation.
While all advice is given with professional care and expertise, no guarantees can be made regarding specific outcomes or progress.
Support may be provided in relation to EHCPs, ISPs, and school-based provision. However, The SENCO cannot guarantee specific outcomes or decisions made by schools or local authorities.
The SENCO is not responsible for decisions made or actions taken based on the advice provided.
All services are delivered with professional care and expertise. However, The SENCO accepts no liability for any loss, outcomes, or decisions made as a result of the advice provided.
The SENCO reserves the right to update or modify services and these Terms & Conditions at any time. Any changes will be reflected on this page.
For any questions regarding these Terms & Conditions, please contact:
The SENCO
By proceeding with a booking, you confirm that you have read and agree to these Terms & Conditions and understand the advisory nature of the services provided.